Privacy policy

Last updated October 18, 2026

Closer is an app that helps contractors write estimates and follow up with customers. This page explains what information Closer stores, why, and what control you have over it.

What we store

Your account: your email address and password. Passwords are stored in scrambled (hashed) form by our database provider. We can't see them.
Your business details: the name, phone, email, license number, service area, logo and terms you enter.
Your estimates: the jobs, prices, notes and customer details you enter, such as customer names, phone numbers, emails and job addresses.
Approval responses: when a customer opens an approval link, the name they type and whether they approved or declined, with the date.
Support messages: the name, email and message you send through the support page.
Assistant questions: questions you type into the support assistant, which are sent to Anthropic, our AI provider, to write the answer. We keep a daily count of questions (not the questions themselves) to prevent abuse.

If you use Closer without an account, everything stays on your device only and nothing is sent to us.

How we use it

To back up your estimates and keep them in sync across your devices.
To show your estimate to the customer you send an approval link to, and to tell you when they respond.
To answer support messages.

We don't sell your information, show ads, or use tracking or advertising tools.

Who can see it

You. Only your account can read your estimates.
Customers you send a link to. Anyone with an approval link can see that one estimate, including your business details and the customer details on it. Only send links to the right person.
Service providers. Your data is stored by Supabase, our database provider, on servers in the United States. The support assistant's answers are written by Anthropic's Claude AI, which receives the questions you type there. The app is hosted on GitHub Pages, and its fonts load from Google Fonts. These providers can see basic technical details like your IP address when your device connects to them.
Payments. If you upgrade to Closer Pro, Stripe processes your payment. We never see or store your card number. Stripe shares your email and payment status with us so we can turn on your plan.
We may share information if the law requires it.

Your choices

Delete your account: in Closer, go to Settings, then Account and backup, then Delete account. This permanently deletes your account, your estimates, and any approval links you've sent.
Get a copy: Settings has a backup button that copies all of your data.
Correct it: you can edit or delete any estimate or detail in the app at any time.

Customer information

When you enter a customer's details, you're responsible for having a good reason to, such as quoting a job they asked about. Customers who want their information removed can contact the business that sent them the estimate, or reach us through the support page.

Children

Closer is built for businesses and isn't meant for children under 13. We don't knowingly collect their information.

Changes

If this policy changes, we'll update the date at the top of this page.

Contact

Questions about privacy? Use the support page.